Peace of mind property management for Auckland landlords

At Firsthand, we know how to protect your investment - as long-term property investors ourselves we have firsthand experience in both residential and commercial property management and maintenance. We take care of all the details and provide a customised service to meet your unique needs, ensuring peace of mind for all of our property owners.

Full service property management

Are you a property owner seeking to optimise your investment without the headaches of day-to-day management? Our top-rated and independent property management company provides a full-service solution to efficiently take care of your real estate assets. We pride ourselves on our thorough tenant selection process, long-term tenant tenure, low vacancy rates, zero rent arrears, audited financial systems, swift and professional communication, and the ability to build strong relationships with your tenants.

Family owned and run

We are a close-knit family that has successfully worked together for many years, and in that time we have developed a highly effective and supportive working style that benefits everyone involved. Our teamwork fosters a positive environment that enhances collaboration and productivity. By partnering with our independent boutique agency, you will benefit from our cohesive team and the fact that we all know our owners and tenants personally. We are always just a phone call away so please reach out with any questions you may have.

What do property managers do?

Perhaps you are a first time landlord and are not sure about what a property manager does and how they can help you. Our role is to manage a property and its tenancies in line with the latest legislation so that our landlords can rest easy knowing that we are taking care of all the details.

Regular tasks that property managers take care of for their owners:

Our management tasks include, but are not limited to, the following:

  • rent collection, collecting and lodging bonds, bond refunds

  • arranging maintenance, invoice payments on behalf of owners

  • tenant screening, property marketing

  • 3-monthly property inspections (residential), entry and exit inspections

  • tenant and owner communications (swift response times)

  • maintenance reports (short and long term)

  • financial reporting and regulatory guidance.

Auckland Property Management

Auckland city property management

Our independent top-rated agency looks after rental properties across Auckland central, east and west suburbs including Grey Lynn, Mt Eden, Three Kings, Epsom, Greenlane, Remuera, Meadowbank, St Heliers, Mt Roskill, Onehunga, One Tree Hill, Mt Albert, Avondale, Blockhouse Bay, Titirangi, Green Bay, Howick, Pakuranga.

Trust - the Firsthand difference

With Firsthand, you can trust that your property is in good hands, allowing you to focus on other priorities while we ensure your investment thrives.

“Happy to recommend Firsthand Property Management, they look after any issues for the property, without me having to get involved.”
— GLENIS S, ONE TREE HILL
“I went with Firsthand, and they’ve been so easy to deal with. They don’t bug me with minor details or maintenance requests, they just handle it all so I can focus on my family and business interests”
— ANTON R, MT EDEN
“Thank you so much for getting the tenants so quickly and assisting with access and everything else, you have been great to deal with, very professional and thorough and I am really happy.”
— SONYA B, MT EDEN
“I wanted my investment to keep returning an income with minimal input from myself as I’m busy building up a business. I wanted property managers with strong knowledge and a hands-on approach. I went with Firsthand, and have never looked back! ”
— ASH R, EPSOM
 
 

  • At Firsthand, we offer competitive fees to our clients without compromising on service levels, with an average management fee of 8% +GST. You can enjoy more peace of mind knowing you are getting the best value for your money.

  • We give your property the same high level of attention and respect as we do our own. When your property manager is also a property investor you can trust them to understand your journey. You can trust them to help you make decisions that are based on knowledge and experience rather than letting emotions direct your course. This approach results in better outcomes for both owners and tenants.

  • From tenant screening, regular inspections and rent collection to lease negotiation, maintenance, and financial reporting, let us take care of the details. We are committed to excellence – we are not satisfied until we have completed all work to the highest standards possible.

  • We are fair and professional in all business interactions. By acting with integrity we maintain great working relationships with tenants, clients and contractors.

Choose Firsthand for a first-class property management solution that delivers professional service, peace of mind, and results you can count on.

Contact us to learn more about how our property management services can support your property investment goals.