Property Management Fees

We help and support our owners to maximise returns on their investment property. By partnering with our professional team you can be assured of achieving the best rental values while being guided on how to keep your expenses down.

We offer a simplified and transparent fee structure based on a percentage of rent. Most of our residential landlords pay 8% +GST on all rents collected. We do not charge extra to arrange and pay for routine maintenance. You can enjoy more peace of mind knowing you are getting the best value for your money.

Our property management fee covers the following:

Income collection and reporting

All client funds held in commercial Trust account

24/7 online login to your owner account so you can view transactions, maintenance tasks and inspections

Rents paid to you weekly/fortnightly/monthly - your choice

End of year financial report detailing all income and expenditure for you to send on to your accountant

Bond lodgements and refunds

Coordinating property maintenance - arranging & managing repairs, obtaining quotes for larger jobs (NB does not include project management for renovations/major works)

Preventative maintenance reports - short and long-term

Full inspections with photos - thorough inspections of your property, including an entry inspection with the new tenant, regular routine inspections (4 per year), and an exit inspection when a tenancy ends

Regular rent reviews in line with current legislation using up-to-date statistics on the current market conditions

Providing your tenants with a ‘Welcome Home’ pack that details what we expect from them, what they can expect from us, any property specific information (eg location of water meter, rubbish collection days, specific property instructions or quirks etc), tips on keeping their home warm and dry, approved emergency electrical & plumbing contact details etc

Resolving any disputes that may arise in a professional and timely manner

Regular newsletters and policy updates

Compliance with Healthy Homes Standards - we ensure that your rental is compliant with current legislation

Quick response to all owner and tenant communications